Shipping policy
Shipping Policy
At HomIjoy™, we're committed to delivering your order as quickly and safely as possible.
Order Processing
Once your order is placed, please allow 1–4 business days for processing.
During this time, we carefully inspect, prepare, and package your order to ensure it arrives in perfect condition.
Please note that orders are not processed or shipped on weekends or public holidays.
Shipping Time
After your order has been processed, standard delivery typically takes 4–8 business days.
Estimated Total Delivery Time:
- Processing: 1–4 business days
- Shipping: 4–8 business days
Estimated total: 5–12 business days
Please note that delivery times are estimates and may vary due to weather conditions, carrier delays, holidays, or other unforeseen circumstances.
Free & Insured Shipping
We proudly offer FREE insured shipping on all orders.
Every shipment includes tracking, so you can monitor your package from dispatch to delivery.
Order Tracking
As soon as your order ships, you'll receive a confirmation email with your tracking number.
Please allow 24–48 hours for the tracking information to update after receiving your shipping confirmation.
Incorrect Shipping Information
Please ensure your shipping address is accurate before completing your purchase.
HomIjoy™ is not responsible for delays, failed deliveries, or additional shipping costs caused by incorrect or incomplete shipping information provided by the customer.
Lost or Delayed Packages
If your package appears to be significantly delayed or lost during transit, please contact us at:
We'll work with the shipping carrier to investigate the issue and help find the best possible solution.
Damaged Packages
If your order arrives damaged, please contact us within 48 hours of delivery and include clear photos of:
- The damaged item
- The shipping box
- The shipping label
This helps us resolve your claim as quickly as possible.
International Shipping
At this time, HomIjoy™ primarily ships to customers within the United States.
If international shipping becomes available, this policy will be updated accordingly.
Contact Us
If you have any questions regarding your shipment, feel free to contact our support team:
We're always happy to help!